Consumers make up the largest segment of community, unfortunately they are also vulnerable to unfair trade practices many times. The Commercial Sale of Goods Act of the Kingdom of Bhutan 2001 was enacted and has been the basis for protection of consumers from unfair trade practices and the need for a more comprehensive legislation has been felt.
The Consumer Protection Bill of Bhutan 2011 is aimed at not only supplementing other consumer protection clauses and provisions under different laws but also, generally enhance consumer protection in the country with increased consumption trends.
The National Council will be tabling the bill for deliberation and discussions will be led by the Economic Affairs Committee. A more recent sensitization on the bill was organized for the Councilors last week. This will be followed by a sitting with suppliers and service providers next week.
My first thoughts on the bill – a very important piece of legislation for all to look forward to. The background information allows one to understand that the draft has been a work-in-progress for a few years already now. it’s enactment will allow for a more cheaper and quicker redressing channel for consumers as the largest segment with the least leverage.
It would be interesting to know what or how we, as consumers, feel or have to say about the various provisions in the proposed draft.